All pass and program applications include a non-refundable administration fee of $25.
Refunds or credits may be requested only for serious injury, major medical, or family relocation reasons.
Refunds or credits will be based on the purchase price of the pass or pack, less the $25 administration fee.
No pass refund will be given after the season starts and the pass has been picked up. Credit or partial credit
toward other pass products may be requested in these circumstances.
No program refund will be given after a program has started.
Program participants who cannot continue will be allowed a credit equal to the pro-rated value of their remaining
outings. This credit may be applied to pass or program purchases excluding private lessons.
Program classes are held in all weather conditions. No refunds or credits for classes or tickets will be given
to participants who elect to miss classes for any reason. Makeup classes are offered in the event of cancellation
by Snow Valley due to extreme weather only.
