Covid-19 Update

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Ski Snow Valley

Covid-19 Update

July 8th

As the Province of Ontario continues its measured approach to reopening, Snow Valley is taking gradual steps to adapt our operations. We all have a role to play in making sure we move forward keeping safety first.

As of Monday, July 13, 2020, The Simcoe Muskoka District Health Unit has made the use of a face covering mandatory when you enter a public indoor space (e.g. grocery store, community centre, shopping mall, hair salon, library, place of worship, etc.), or use a public transit service.

A face covering means a non-medical mask, or other face coverings such as a bandana, scarf, or cloth mask that has been purchased or made, that covers the mouth, nose and chin ensuring a barrier that limits the spread of respiratory droplets when you cough, sneeze or talk.

These measures are in addition to the current policy of visitors to the indoor public space entering only with a confirmed appointment with our Information Services Department. Appointments can be made by emailing or by telephone 705-721-7669 x 0. Anyone with an appointment will be required to wear a face covering, unless exceptions apply. Snow Valley will not be proving face coverings for customer use, so please familiarize yourself with the appropriate options prior to your visit.

We take our duty as a responsible business and member of the community seriously, which includes our obligation to act in accordance with any municipal by-laws of the communities in which we operate. Thus, we are asking for your cooperation.

Your support and understanding throughout the COVID-19 crisis has been fantastic and we are confident that this will be no exception. Your continued efforts to be respectful of the protocols we have put in place help tremendously.

We remain committed to providing a safe recreational experience for our customers and a safe working environment for our employees. Most importantly, please continue to extend kindness, respect, and patience wherever you choose to visit!

Thank you for helping us keep everyone safe. Additional FAQ's on wearing face coverings are available here.

July 6th

Office staff are available Monday through Thursday (9am-3pm) by phone (705-721-7669), or e-mail. If you would like to come out and empty a locker, or come in person to make a purchase for the upcoming season, we ask that you please schedule an appointment with our information staff before your arrival at Snow Valley. You will be required to sign-in when you arrive, and must follow all current Ontario Emergency Orders. We appreciate your ongoing support and patience during this time.  

June 11th

Our office is still closed, but we can be reached by phone (705-721-7669), or email if you need additional info or would like to register for Ski & Snowboard Programs

Programs are available as first come first served.  Out of an abundance of caution, in light of Covid-19, we have lowered our enrollment numbers for this coming season. It would be our hope that as we get closer to the start of the season we may be able to increase enrollment. This will all depend on the guidelines that we are provided by government and health organizations. Wait lists will not be taken, however if an item is out of stock, you can register for notifications to be updated when/if additional program spots become available. This registration pop-up will appear for each item that is out of stock, and you must register fro each item to receive a notice.


March 15th

Snow Valley Resort ceased regular operations for the ski, snowboard & snowtubing season on March 15th. 

As you are aware, the current situation around COVID-19 is rapidly evolving and these developments led us to make the difficult decision to close our skiing, snowboarding, and snowtubing operations.  

We appreciate everyone’s patience and understanding during this unprecedented time. As the crisis of COVID-19 passes, Snow Valley Ski Resort will be here waiting on your return. We want you to have confidence and peace of mind when purchasing a Snow Valley 2020/21 Season Pass or Lesson Program and have introduced our Winter Confidence Guarantee Policy – Click for details. 

Snow Valley will continue to monitor and follow all local, provincial and federal health guidelines as we look to the coming ski, snowboard and snowtubing season. 

At this time, it is too early to know exactly what specific procedures and precautions may look like in this ever-evolving pandemic. We will communicate our plans to re-open and keep you up to date on precautionary measures as they evolve. 

Our office and property are closed to the public at this time. You can purchase Season Passes and Ski & Snowboard Programs online, or we are available via phone from 9am-4pm, Monday through Thursday for purchases or any questions you may have. You can also reach us via email at, or connect with is via our social channels 

It is you, our skiing, snowboarding and snowtubing community that will get us through this. We look forward to seeing you on the slopes next season