Snow Valley's refund policy for lesson programs is as follows:
- All program applications include a non-refundable administration fee of $25.
- No program refund will be given after a program has started.
- Program participants who cannot continue will be allowed a credit equal to the pro-rated value of their remaining outings. This credit will be set up as a "Snow Valley Resorts - Gift Card Account".
- Program classes are held in all weather conditions.
- No refunds or credits for classes or tickets will be given to participants who elect to miss classes for any reason.
- Makeup classes are offered in the event of cancellation by Snow Valley due to extreme weather, road closures, etc.