Covid Operational Plans

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Ski Snow Valley

Hill Access & Physical Distancing

  • Advanced Ticket Sales Only–All purchases of daily lift tickets, rentals and snow school lessons must be made in advance online by visiting our website.  This will help to ensure the healthy and safe of our guests. 

  • Slope Access - Anyone wishing to access the slopes or sliding surfaces must be in possession of a valid lift ticket. Non-participants are not permitted on any sliding surfaces.

  • Lift Loading - In accordance with updated guidelines from the Ontario Government, one empty seat is required between those who are not from the same household. Guests may also choose not to share a chair with those from a different household.

  • Physical Distancing – Guests are asked to ensure appropriate spacing of 2 meters or 6 feet between themselves and others not in their household. This will be required indoors, in lift lines and queues.

  • Indoor Access - Access to the Main Chalet, Tubing Chalet and the Day Lodge will be controlled, and physical distancing measures are in place in these locations. Capacity is limited for sit down dining.

  • Think of Your Vehicle as your Base Lodge – Get ready and dressed at your vehicle. All personal items should be stored in your vehicle, no bags will be allowed in the chalets.

  • Day Lockers – Will not be available this season. Please store your items in your vehicle.

  • Lift Access – Guests will need to load the chairlifts with those they arrived with. Lift attendants will not require guests to ride a chairlift with other guests they did not arrive with. Reminder face coverings will be required in lift lines.

  • Daily Wellness Checks – All staff will be completing Daily Wellness checks before their shift. We ask that before arriving at Snow Valley our guests complete a Self-Assessment.

  • Non-Particpants/Spectatorsthere are no spectators/non-participants permitted on the sliding surfaces.  Everyone must have a pre-purchased valid lift ticket

  • Please do not come to the resort if you or if anyone in your household is ill or are feeling unwell.