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Ski Snow Valley

Frequently Asked Questions

When can I use my season pass?

Night operation is scheduled to start on Saturday, December 15th, 2018, weather permitting. Night passes are valid Tuesday through Sunday, 3:00pm to 9:00pm. Snow Valley is not open Monday nights.

Almost Anytime passes are valid anytime except the daytime hours (9:00am to 3:00pm) on Saturdays and Sundays in January and February. Valid all other times!

Can I ever get a ticket for a friend?

Yes, we have lots of Passholder Bring a Friend days and nights throughout the season:

  • Every day we are open before Christmas,
  • Monday to Thursday from January 7th to February 28th,
  • Not valid December 26th to January 6th
  • Anytime from March 1st to the end of the season.

On these dates your friend can get a ticket anytime that your pass is valid; your friend pays just $20 (plus HST) for a ticket, limit one friend per pass-holder per time.

What do you consider to be a “Family” for Family Passes?

A “family” consists of two adults and two children under the age of 21, as of  December 31, 2018, who are living at home. Proof of ID may be required. Additional family members must be purchased at time of Family purchase.

What if I lose my pass?

Let Information Services know right away. Passes are often found and turned in. In the interim we will provide one complimentary ticket. We will replace your pass for a $15.00 administration fee.

What if I forget my pass?

Our Information Services staff will issue you a complimentary "forgotten pass" ticket for one time only. If you forget your pass a second time you will have to purchase a regular priced lift ticket.

NOTE: Should a "forgotten pass" ticket or a season pass be found on a person other than the pass-holder to whom it was issued, the passholder in question will have his/her pass revoked without refund.

» Purchase Your Season Passes Online